LAST UPDATED: AUGUST 7, 2017
The purchase of certain products and services provided through the Website are facilitated by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell some of our products and services to you. By visiting our Website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms.
2. Services overview
Ontrecom LLC provides (yet is not limited to) Applications to help you run your Shopify Stores. Our Applications can help you automate your stores by importing products to your store from third-party sources (e.g., AliExpress) and then fulfilling these items to your customer once an order is placed. Our Applications can also help increase order value by helping you implement items such as Upsells & Scarcity timers on your store
Ontrecom LLC also provides training to help your store perform better. Training may include things such as finding products to sell on your store, improving how you utilize advertisements, and bringing the desired visitors to your store.
3. ONLINE PURCHASES
By agreeing to these Terms, you represent that you are at least 18 years old, or at least the age of majority in your state or province of residence.
You may not use our products or services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
4. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the service is provided, without express written permission by Company.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
5. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this Website is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
The information contained on the Website should not be considered, and does not constitute, financial, legal, or other form of advice of any kind whatsoever, and earnings success, whether made by testimonials or other types of claims, cannot be assured based on prior events or results. The information is not specific to you or your situation. You should not make any decision, financial or otherwise, based on any of the information presented on this Website without undertaking independent due diligence and seeking professional advice. You understand that you are using any and all information available through this Website at your own risk. Company does not make any guarantee or other promise as to any results that may be obtained by using our content. This Website may not be updated daily, and certain information may not be the most current information available, though we may post follow-up information and reports. Before you act on information you’ve found on our Website, you should independently confirm any facts that are important to your decision.
6. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related Website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Some of the material appearing on this Website may be provided by other users. Company does not claim ownership of any material that users submit or post on this Website. By using this Website to submit or post material, you (i) warrant that the material, and its posting, complies with the provisions of these Terms and other terms and policies applicable to this Website, (ii) consent to, license, and authorize Company, its agents, suppliers, and affiliates to store, reproduce, use, publish, distribute, and display the content and/or material on a worldwide, perpetual, irrevocable, royalty free, and transferable (including the ability to sublicense) basis, (iii) warrant that you have the right to provide this authorization, and (iv) warrant that the material does not violate or infringe any third party’s intellectual property, proprietary, privacy, or other rights.
7. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
You are solely responsible for any information that you submit or post on this Website. By using this Website, you agree not to submit, post or transmit any defamatory, abusive, obscene, threatening or illegal material, or any other material that infringes on the ability of others to enjoy this Website or that infringes on the rights of others. We retain the right to deny access to anyone who we believe has violated these Terms.
We reserve the right (but assume no obligation) to monitor, delete, move, or edit any submissions or postings that come to our attention that we consider unacceptable or inappropriate, whether for legal or other reasons. We will comply with all requirements of the law regarding disclosure of any submissions or postings on this Website to others, including to law enforcement agencies and parties making civil legal requests. We will also comply with any other requirements of the law regarding disclosure of other aspects of your use of this Website.
We invite you to send in your questions or comments about this Website, or to bring to our attention any material you believe to be inaccurate. You may communicate with us via email at firstname.lastname@example.org. Company does not solicit, and does not want to receive, submissions containing product, service or other business ideas of any kind unless expressly indicated in a promotional or other offering. If we receive these submissions, we will deem them to be submitted on a non-confidential basis and they will become the sole property of Company. Company may, in its sole discretion, perpetually and irrevocably reproduce, use, publish, modify, disclose, distribute, or otherwise use these submissions in any way and for any purpose, without payment of a royalty or other compensation to you. All these uses by Company shall be without liability or obligation of any kind to you. These uses may include, for example, use of the content of any of these submissions, including any works, marks or names, ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose without any obligation to compensate the originator of such communications and without liability to that person.
10. REFUND POLICY
We want to make sure that you’re completely satisfied with your products & get the best possible results from our services. We have a standard refund policy in place for all products created by Company.
A. Refunds will be issued in the following situations:
We have a 30-day, no questions asked refund policy in place for all Company products (excluded is Shopify Store Design which has a ZERO REFUND POLICY) UNLESS a different policy is stated on a specific sales page. If, for any reason, you would like a refund within the allotted window, you may create a support ticket requesting a refund. We will grant your request with a full refund. Outside of the refund time window, we will only issue refunds for technical or compatibility issues that cannot be fixed by our team first.
B. All Company customers agree to our cancellation policy:
In order to cancel any monthly subscriptions with Company you must create a support ticket requesting to cancel your account. You can cancel at any time.
C. The following do not constitute refunds outside of the 30-day window:
If you fail to use the product or if you do not receive or recognize the results you are expecting, we cannot guarantee success for our products. It’s up to you to put this information into action.
11. Copyright and trademark information
All content included or available on this Website, including Website design, text, graphics, interfaces, and the selection and arrangements thereof is copyrighted by Company in 2017 (© 2017 Ontrecom LLC.) with all rights reserved, and is the property of Company protected by intellectual property rights. Any use of materials on this Website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, is strictly prohibited. You agree that you will not use any robot, spider, or other automatic devices, or manual process to monitor or copy this web pages or the content contained therein.
The content may not be used in connection with any product or service that is not provided by Company, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Market-Connections.
Company trademarks displayed on this Website, such as the Company’s logo and design, are registered trademarks and/or service marks of Company or its subsidiaries. Other trademarks appearing on this Website or other Company sites linked to from this Website are the property of Company or their respective owners.
Company is not responsible for, and cannot guarantee the performance of, any products and services provided by any advertisers or others, including those to whose Websites we link. A link to another Website does not constitute an endorsement of that site (nor of any product, service or other material offered on that site) by Company or its licensors.
We welcome links to our Website. You are free to establish hypertext links to this site so long as the links do not state or imply any affiliation, connection, sponsorship, or approval of you, your enterprise, or your site by Company. We do not permit framing or inline linking to our Website or any portion of it.
13. ORDERING PRODUCTS AND SERVICES
You may order certain Company products and services through this Website. All orders you make through this Website are subject to the availability, terms, and other conditions that apply to the particular products and services at the time you place your order. All products and services, their contents, availability, and pricing are subject to change at any time with or without notice. Please fully read the terms and disclaimers accompanying any products or services that you order through this Website.
14. PROHIBITED USES
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related Website, other Websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related Website, other Websites, or the Internet. We reserve the right to terminate your use of the Service or any related Website for violating any of the prohibited uses.
Company reserves the right at any time to terminate your use of this Website if you fail to comply in full with these Terms, or any other terms, agreements, or policies that apply to this Website and the use of it. Company also reserves the right to discontinue this Website at any time for any reason.
You agree to indemnify, defend, and hold harmless Company (including its parents, subsidiaries, and affiliates and all of their respective officers, directors, employees, agents, licensors, suppliers and any third party information providers) against all claims, losses, expenses, damages and costs (including reasonable attorney fees) resulting from any breach of these Terms or use of this Website by you. Your indemnification obligation shall survive the termination of these Terms. At our expense and election, we reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you and you agree to cooperate with Company in connection with our defense.
17. DISCLAIMER OF WARRANTIES AND LIABILITY
YOU AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. BECAUSE OF THE NUMBER OF POSSIBLE SOURCES OF INFORMATION AVAILABLE THROUGH THE WEBSITE, AND THE UNCERTAINTIES OF ELECTRONIC DISTRIBUTION, THERE MAY BE INTERRUPTIONS, DELAYS, OMISSIONS, INACCURACIES, OR OTHER PROBLEMS WITH SUCH INFORMATION. IF YOU RELY ON THIS WEBSITE OR ANY MATERIAL AVAILABLE THROUGH THIS WEBSITE, YOU DO SO AT YOUR OWN RISK. YOU UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM ANY MATERIAL AND/OR DATA DOWNLOADED FROM OR OTHERWISE PROVIDED THROUGH THIS WEBSITE.
THIS WEBSITE IS PROVIDED TO YOU “AS IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE.” COMPANY AND ITS AGENTS AND LICENSORS CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, USEFULNESS, TIMELINESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE INFORMATION AVAILABLE THROUGH THE WEBSITE, NOR DO WE GUARANTEE THAT THE WEBSITE WILL BE ERROR-FREE, OR CONTINUOUSLY AVAILABLE, OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
UNDER NO CIRCUMSTANCES SHALL COMPANY (INCLUDING ITS PARENTS, SUBSIDIARIES, AND AFFILIATES) OR ITS AGENTS OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES ARISING OUT OF ANY USE OR MISUSE OF THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, LIABILITY FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR SIMILAR DAMAGES, EVEN IF ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES, REGARDLESS OF THE FORM OR CAUSE OF ACTION INCLUDING, BUT NOT LIMITED TO, CONTRACT, NEGLIGENCE, AND OTHER TORT ACTIONS. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF COMPANY AND ITS AGENTS AND LICENSORS IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW. YOU AGREE THAT THE LIABILITY OF COMPANY (INCLUDING ITS PARENTS, SUBSIDIARIES, AND AFFILIATES) AND ITS AGENTS AND LICENSORS, IF ANY, ARISING OUT OF ANY KIND OF LEGAL CLAIM IN ANY WAY CONNECTED TO THE WEBSITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO COMPANY FOR THE USE OF THE WEBSITE.
To obtain access to certain services on our Website, you may be required to register. As part of any such registration process, you will select a user name and a password. You agree that the information you supply during that registration process will be accurate and complete and that you will not register under the name of, nor attempt to enter the service under the name of, another person. Company reserves the right to reject or terminate any user name that, in its judgment, it deems offensive. You will be responsible for preserving the confidentiality of your password and will notify us of any known or suspected unauthorized use of your account.
At certain places on this Website there may be additional or other terms and policies that apply to your use of this Website and the services on it. By using the Website or those services, you agree to abide by those terms and policies. We may change those terms and policies from time to time. By continuing to use the Website after we post any changes, you accept and agree to those terms and policies, as modified.
19. ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
20. GOVERNING LAW
This Website is operated and provided in the State of Florida. As such, it is subject to the laws of the State of Florida, and such laws will govern this Agreement, without giving effect to any choice of law rules. Company makes no representation that its Website or other Services are appropriate, legal, or available for use in other locations. Should a dispute arise out of these Terms, you consent to the jurisdiction of federal and state courts within the State of Florida. In addition, you consent to the venue of the State of Florida, in any action brought against you in connection with any breach of these Terms. You consent to electronic service of process, if available, regarding actions under this Agreement.
If you have any questions regarding these Terms, you may contact us at email@example.com.